A: Connect the drive to a USB port on the motherboard if yours is desktop.Don’t plug it into a USB Adapter port because the power maybe not enough to ensure the drive running.Make a normal restart of your computer/laptop or change to a different USB port.Check if the led indicator comes on or listen carefully if the drive spin the disc inside.This drive support plug and play,no extra drive needed.If all these method can’t make it works,send email to us directly.
2 Q: The drive can’t pop out from computer control or press the eject button,my disc is stucked inside.How to deal with this case ?
A: Restart your computer or replug the drive connector,try to power up it again to see if it can pop out the disc tray.You can also use a clip end,push it in the small hole on the front panel,force the drive to pop out the disc tray in case of emergency.
3 Q: Is this compatible with Windows 10?
A: Many purchased buyers already confirmed it works well with Windows 10,however there also a few buyers replied it can’t work with Windows 10 system.So we guess this drive is not fully compatible with all the Windows 10 system.This is caused by the compatible issue between Windows 10 itself and the external hardwares.
4 Q: Is this only for Apple, or will it also work on Windows?
A: IT is compatible with Windows 2003, XP, Vista, 7, 8.1,10, Linux, Mac 10 OS (Note: may not be fully compatible Windows 10)
5 Q: Can you plug this in to a new car with a usb and no cd player to play cds?
A: No, It can’t play CD’s in your car if connected to audio system, it is not a car DVD player. It is an external CD/DVD drive which can be connected only to Laptops or computers.
6 Q: Does this need a program installed on laptop to play a dvd?
A: Yes you will need some sort of software/player on your PC, but that might be Windows media player, depending on what version you have.
| Type: External DVD Drives|
Dimension and Weight
| Product weight: 0.3900 kg|
Package weight: 0.4200 kg
Product size (L x W x H): 14.00 x 10.00 x 5.00 cm / 5.51 x 3.94 x 1.97 inches
Package size (L x W x H): 23.00 x 19.00 x 8.00 cm / 9.06 x 7.48 x 3.15 inches
|Package Contents: 1 x External Slim Drive|